- Swiggy is lndia’s largest on-demand food delivery platform covering more than 500+ cities and towns, with over 1.6 lakh restaurant partners
- To build loyalty with its Delivery Executives reduce attrition and upskill for better service delivery standards
- mPowerO (formerly iShiksha) e-skilling solution with online courses in Basic English Communiucation and Workplace Behavioural Skills such as Grooming, Right Attitude at Work, as part of Swiggy's in-house Benefits Program
- Click Here to know how team mPowerO has anticipated the needs and was able to meet the Customer expectations.
- High enrolment and adoption, with 80%+ of the Delivery Executives enrolling for these courses, 90%+ of the Delivery Executives felt that the courses had helped improve their ‘lifestyle' and self-confidence
- Improved 'stickiness' to Swiggy as Delivery Executives were happy that Swiggy was 'investing' in their development and growth