Customer Support

mpowero-Virtual Classrooms are the New Normal
Complete Course Details

Topics Covered:

  1. Importance of Active Listening
  2. Types of customers and ways to handle them
  3. Empathy and sympathy
  4. Telephone etiquettes
  5. Polite expressions

Number of Lessons: This Course Includes

  • 19 HD videos
  •  4 powerpoint presentations
  • 2 assessments

Language: English

Learning Time: 2 days

Outcome: Required CSR skills for being the customer care executive in any BPO

Buy Customer Support Course from mPowerO

Buy and Learn Customer Support Course from mPowerO

Buy to Learn Customer Support Course from mPowero

Learn Customer Support Course from mPowero

Buy Customer Support Course from mPowerO

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